Provisioning

Fusova phone number (routing DID)

The Fusova-owned Twilio number is the routing key (inbound To → this tenant). Provision the number in the Twilio console, then paste it here. Must be unique across all tenants.

Inbound email alias (<alias>@fusova.com)

The tenant's dedicated <alias>@fusova.com address routes inbound email to this tenant's In-Box (the email twin of the routing DID). Stored as the full lowercase address — enter it in full or type just the local-part and we'll complete it. Unique across all tenants. Creating the real alias on the shared info@fusova.com mailbox is a separate Google Workspace step.

Phone / SMS connector & A2P 10DLC

Customer text-back is gated until A2P is Approved (~10–15 days, per-tenant). Voice + owner-email work before then. After hand-filing the brand + campaign in the Twilio console, paste the SIDs here for the record, then set A2P to Approved.

Tax ID for A2P (EIN / SSN — encrypted)

Stored encrypted — the number is never shown back or logged, only decrypted in-process at filing time. Re-enter to replace. Carriers require it for A2P Brand registration.

Contact Form (external-site embed key)

The key (pk_live_…) is public — safe in the customer's HTML. It maps their form to this tenant so submissions land in the In-Box. Revoke a key to stop it.

Email connector

Whisper (speech-to-text) connector